e–Caisse Login

How to Receive Money with e-Transfer

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STEPS TO RECEIVING AN INTERAC® E-TRANSFER

1

You will receive an email or a mobile text message to notify you that you have received an e-Transfer.

  • The email notification should always be received from notify@payments.interac.ca with subject line INTERAC e-Transfer: (name of sender) sent you money.
    To verify the email address that sent you the notification, hover your mouse over the sender’s name and you will see the address where the email actually originated.
  • The text message notification should always be received from +1 00001 with text INTERAC e-Transfer: (name of sender) sent you money.
WarningIcon

If you’re expecting to receive an e-Transfer and have not received an email notification within 30 minutes from it being sent, check your spam/junk folder.

If you received an e-Transfer that you were not expecting, confirm directly with the sender before accepting the transfer.

2

Click on the link in the notification email or text message.

3

Click on the Caisse Financial Group logo.

If the Caisse Financial Group logo is not displayed:

  • Do not click on “Select your Financial Institution”.
  • Click Select Province or Territory and choose Manitoba from the list.
  • Click Select Credit Union and choose Caisse Financial Group from the list.
  • Click DEPOSIT

4

An e-Caisse window will automatically appear. Login to e-Caisse.

5

Enter the answer to the security question and click CONTINUE.
WarningIcon

Answer is not case sensitive.

If the answer is a date, format is: dd-mm-yyyy (ex : 22-03-2011).

Make sure you know the answer. After 3 unsuccessful attempts, you will be blocked.

6

Select ACCEPT THIS TRANSFER AND PLACE IT IN ACCOUNT.

7

Choose your account in the list

8

Optional – Add a message to the sender

9

Click CONTINUE and CONFIRM to accept the e-Transfer.

The money is deposited in your account. An e-Transfer receipt will display.

The sender will be notified that the e-Transfer was accepted by text from +1 00001 and/or by email from catch@payments.interac.ca.

NEED HELP OR HAVE QUESTIONS?

  • Branch staff is available to answer your questions during regular branch hours. Contact Us.
  • Technical Support is available 24 hours a day, 7 days a week.
    • Canada & U.S.: 1-866-260-7060
    • Other countries: call collect 1-925-293-5241

    Service is available in French and English.

  • Click here for more information about Interac® e-Transfer.