Download
The Mobile App is available for Apple and Android devices.
Operating system requirements:
- Apple iOS 10 or later
- Android 5.0 or later
On your mobile device (phone or tablet), visit the app store associated with your device to download the app. Caisse Mobile App is available on the Apple App Store and the Google Play Store.
Click the buttons below or search for Caisse Financial Group mobile app. Read the specifications to ensure compatibility and download the application for free using your regular app store login information.
Caisse Mobile App is offered in both English and French. Please note that the app will be automatically installed in the same language as your device’s language.
How to download the FREE app
For Apple products:
- Using your Apple device (iPhone, iPad, iPod Touch), search for Caisse Financial Group in the App Store.
- Select the Caisse Mobile App icon and verify that the author of the app is Caisse Financial Group.
- Tap the icon marked ‘Get’ then tap again when it changes to Install.
- Enter your Apple App Store password.
- Enter your Login ID and press continue. Enabling ‘Remember Me’, will allow you to bypass the Login ID step in the future. You will be asked to enter a nickname (e.g. your first name), select continue and you’re done! Next enter your Access code (PAC) and select Log In.
For Android products:
- Using your Android device, search for Caisse Financial Group in the Google Play Store.
- Select the Caisse Mobile App icon and verify that the author of the app is Caisse Financial Group.
- Tap the Install button then tapthe Accept button.
- Once the app is finished installing, tap the open button.
- Enter your Login ID and press continue. Enabling ‘Remember Me’, will allow you to bypass the User ID step in the future. You will be asked to enter a nickname (e.g. your first name), select continue and you’re done! Next enter your Access code (PAC) and select Log In.
Once the download is completed, the Caisse Financial Group Mobile App icon will appear on your device.
Login
To use the Caisse Mobile App, you must be a member of Caisse. If you can’t connect to your account, please contact us.
Your privacy and information security is of utmost priority, which is why we use the same level of security and login as our online banking website.
Granting Access
In order to access and use certain features on Caisse Mobile App, you may need to grant permission to access certain functions of your device, including:
Camera
Allows the app to use your device’s camera to take pictures of cheques for the DEPOSIT ANYWHERETM mobile cheque deposit feature.
Contacts
Allows you to create new INTERAC® e-Transfer recipients by selecting from your device contacts.
Touch ID
Allows you to login using Touch ID, the same way you access your Mobile Device.